Inexperience and incompetence

Not only does CBC do little more than place and receive phone calls, but it doesn't even have any experience doing that. Similarly to their apparent quid-pro-quo with Holt, whereby CBC got itself a no-bid contract to accept phone calls for $3 million, they obtained a similar deal down in that bastion of good government, New Orleans. Despite being the lowest-rated and most-expensive bid, CBC got the job.